Returns & Exchanges
At ILoveDooney, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unused merchandise in its original condition within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and billing zip code to start the process.
Print Your Label
Select the items you wish to return and print the prepaid UPS shipping label provided through the portal.
Pack Your Items
Securely pack your merchandise in its original packaging, including all tags and dust bags, and attach the return label to the outside of the box.
Ship and Track
Drop off your package at any authorized UPS location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing